Privacy Policy

1. Introduction

quotecord ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Discord bot and website (collectively, the "Service").

By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information from Discord

When you authenticate with Discord or use our bot, we may collect:

• Discord user ID and username
• Discord avatar URL
• Email address (for account identification)
• Server (guild) IDs where the bot is used
• Message content when you invoke the quote command

2.2 Payment Information

For Pro subscriptions, payment processing is handled by Stripe. We do not store your full credit card number. We receive and store:

• Stripe customer ID
• Subscription status and billing period
• Last four digits of payment method (for display purposes)

2.3 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Service
• Process your transactions and manage subscriptions
• Authenticate your identity and manage your account
• Generate quote images from Discord messages
• Improve, personalize, and expand our Service
• Communicate with you about updates, support, and promotional offers
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Storage and Security

Your data is stored securely using Supabase, which provides enterprise-grade security including encryption at rest and in transit. We implement appropriate technical and organizational measures to protect your personal information.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Third-Party Services

We use the following third-party services:

Discord

For authentication and bot functionality. Subject to Discord's Privacy Policy.

Stripe

For payment processing. Subject to Stripe's Privacy Policy.

Supabase

For database and authentication services. Subject to Supabase's Privacy Policy.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Account data: Retained while your account is active
• Message content: Processed temporarily and not stored after quote generation
• Payment records: Retained as required by law and for accounting purposes
• Usage logs: Retained for up to 90 days

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at support@quotecord.app.

8. Children's Privacy

The Service is not intended for users under 13 years of age (or the minimum age required by Discord's Terms of Service in your jurisdiction). We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@quotecord.app